When it comes to fraud investigations, the last thing you’re probably thinking about is seeking help from a transcription service. After all, what could they possibly have to do with fraud investigations and the cases that result from them?
The answer, surprisingly, is quite a bit. In fact in many cases, transcription services make a huge impact in fraud investigations and the subsequent trials that come from them.
Keep reading to learn more about how transcription services can be used to benefit fraud cases and investigators working in the field.
Transcribing Suspect Interviews
One of the biggest and most important ways that transcription services help in fraud cases is by actually recording the interviews when people are accused. In most cases, multiple interviews are conducted, and transcribing the interviews at the time can help companies find out when the facts being told on multiple occasions don’t match up. After all, it’s hard for many people to tell the same story twice, especially when they aren’t telling the truth about an event.
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Transcribing Witness Interviews
Another major benefit of using a transcription service in a fraud case is that you will be able to record witness interviews, or the interviews of people who may know something about potential fraud in the workplace. When recording these interviews, the investigators going over the case will be able to look back through the interviews and remember the salient points of the case.
Facts vs. Lies
Transcribing interviews is also an ideal way to figure out who is telling the truth and who is not. When you have multiple interviews conducted over a variety of days, it can be confusing even for trained investigators to find the real facts. Transcription services make that job a whole lot easier for investigators.
This is often particularly important for internal investigators within a large company that have never handled major fraud cases before, and aren't sure of the best protocol to use.