Selecting Transcription Services: 6 Blunders to Avoid


Selecting Transcription Services: 6 Blunders to Avoid
Beth Worthy

Beth Worthy

2/1/2015

Even though hiring a transcription service is supposed to save you time and trouble, if you do not approach it carefully, it can create extra work that you may not have planned. Here are some common mistakes to avoid when pursuing transcription services.

6 Blunders to Avoid While Selecting Transcription Services

Failing to Research the TranscriptionistThere are many reasons why it's a good idea to ask questions before hiring a transcriptionist that you have never worked with before. Do not assume that all transcriptionists have the necessary experience that you need. Make sure, for example, that the transcriptionist knows your native language well. That means they should understand the culture and grammar as well as the vocabulary.

Overlooking LocationFinding a transcription service online can save a lot of time and possibly money, but you need to be aware of where the service is based. If the site is based in another time zone then it can cause the transcriptionist to inadvertently miss your deadline.

Forgetting To Plan AheadWaiting until Friday to order a transcription may lead to the work not being done by Monday. That's why it's better to contact the transcriptionist earlier in the week, so that you can get a better gauge on the exact turnaround time.

Failing to Avoid HolidaysKeep in mind that many transcriptionists set their own hours as freelance workers. Chances are, many of them do not work on major holidays. They may also take off certain days of the week besides weekends, so be aware of the scheduling limitations that may be involved.

Expecting Too Much Too SoonYou need to give the transcriptionist time to complete the assignment since rushed jobs can lead to multiple errors or omissions. If you need several hours of audio transcribed, don't expect it to be done by the next day unless it's a reliable transcriptionist whom you already know.

Skipping Detailed InstructionsThe more complex the audio is that needs transcription, the more thorough instructions are needed to avoid misunderstanding. Do not assume that transcriptionists know how to figure out an assignment on their own.

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Beth Worthy

Beth Worthy

Beth Worthy is the Director of Operations for GMR Transcription Services, Inc an Orange County, California based company that has been providing accurate and affordable transcription services since 2004. She has enjoyed success at GMR for almost ten years now and has helped the company grow. Within two years of Beth managing GMR Transcription, it had doubled in sales and was named one of the OC Business Journal’s fastest-growing private companies. Outside of work, she likes spending time with her husband and two kids.