Reasons Behind Growth of Voice Messages & Their Conversion to Text


Reasons Behind Growth of Voice Messages & Their Conversion to Text
Beth Worthy

Beth Worthy

3/1/2019

The rise of social messaging apps in everyday communication has led to an increase in voice messages. According to a recent report, WhatsApp users spend over 2 billion minutes every day making voice and video calls. Could this be a sign of the demise of text messaging?

Growth of Voice Messaging

There are various reasons that explain the rise in voice messaging. 

Easier to Speak than to Text 

To begin, voice messaging is easier and faster than texting. You simply need to speak to your phone to record a message, rather than typing, and then tap a button to send. Voice is a great option when you have a lot to say that could take a long time to type.

Keyboards Lack Local Language Support

Android smartphone keyboards have evolved over time. Today, smartphone keyboards support many languages. However, with over 7,000 languages spoken in the world, supporting all of them is a big challenge. 

At the moment, Google’s keyboard (Gboard) only supports a little over 300 languages. Compare this number to over 1 billion people speaking different languages from all over the world that use WhatsApp. 

For speakers of languages not supported by Android keyboards, typing is usually a nuisance and takes a lot of time. For these users, voice messaging is a faster and more accurate way of conveying information. 

Texting Removes Emotional Connection 

People are also moving to voice messaging over texting as they crave an emotional connection when communicating. Technology has made communication easier but has also erased emotions from it. Texting doesn’t allow people to convey the true range of emotion that a voice message can give.

The Drawbacks of Voice Messaging

Voice messaging does come with some problems. In some situations, voice messaging is not the best way of communicating.

Privacy Issues with Voice Messaging

With voice, you have to play an audio file to get information. This can be problematic if you are in a public place. If you are discussing personal and sensitive topics you might need to wear earphones to listen to the voice message or wait until you are in a private place to listen without earphones.

With texting, you can simply send a message from anywhere without worrying about privacy. The privacy of sending or reading text messages is unbeatable when compared to sending or listening to voice messages.

Voice Messaging For Business

For business, voice messaging can be a hit or a miss. For example, a supervisor can send a voice message to employees about what is expected of time when tackling a particular task. In such a case, the communication medium would be ideal, especially if there is no need for privacy when listening to the message.

On the other hand, let’s say you have a set of things you need your secretary to do before a meeting starts. If you send the information as a voice message, the secretary may have a difficult time noting down all the points. In this case, a text message or email would have been ideal for checklists.

If you send a voice message to employees in a meeting, they may not be able to listen to it due to privacy issues. Sometimes, the message could be important for your business, but it may not be heard until it is too late. In this case, a text message would have been ideal because it can be read without any privacy concerns.

Conversion of voice messages to text for business matters is a means of documentation, keeping written records for business use later, and to promote your business. Since the impact is important, you’ll need to hire a professional transcription services provider.

How to Convert Voice Messages to Text Quickly

If you’ve received a long voice message and you need to convert it into text, you can hire GMR Transcription Services to do the work for you. There are only three simple steps involved in converting voice messages to text:

i.) Download the voice file
ii.) Send the file to GMR Transcription
iii.) Get your transcribed file

GMR Transcription has a team of experienced transcriptionists that can convert your voice messages to text fast. Whether you have a few minutes or a couple of hours of audio, you can get back the transcribed content within a reasonable time. The transcribed content would be proofread and formatted based on your requirements.

To get started, simply sign up for a client account at GMR, confirm your email address, log into your account and upload your file. You can also indicate how soon you’d like the transcription work to be completed.
 

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Beth Worthy

Beth Worthy

Beth Worthy is the President of GMR Transcription Services, Inc an Orange County, California based company that has been providing accurate and affordable transcription services since 2004. She has enjoyed success at GMR for almost ten years now and has helped the company grow. Within two years of Beth managing GMR Transcription, it had doubled in sales and was named one of the OC Business Journal’s fastest-growing private companies. Outside of work, she likes spending time with her husband and two kids.