4 Reasons Why Using Transcription Services Is Better Than In-House Transcription in 2020


4 Reasons Why Using Transcription Services Is Better Than In-House Transcription in 2020
Beth Worthy

Beth Worthy

12/16/2019

In today’s digital age, most firms have adopted remote collaboration to cut costs. This trend is expected to continue in 2020. 

Remote workers can now communicate in a secure, reliable, and affordable manner thanks to communication technology advancements. The transcription industry is part of the industries where remote working is typical. Firms are often outsourcing their transcription work to reliable third-party professionals to save time and money.

Wondering whether to train an in-house transcription team or to outsource your transcription services in 2020? Here are four reasons why you should choose transcription services:

1. Get a More Accurate Transcript

A professional transcription service provider has the experience and necessary tools to perform an accurate job. Top firms guarantee a 99% accuracy rate for transcripts.

Managers with no prior transcription experience imagine that the work is easy. However, it is not.
Most audio files to be transcribed have multiple speakers, lots of filler words, false starts, and inaudible words. Giving your in-house transcriptionist multiple difficult audio files to work on will only result in inaccurate transcripts.

Professional transcription firms have teams of transcriptionists experienced in transcribing a variety of topics. For instance, if you need business transcription services, your files will be given to the transcriptionist who is likely to excel in this area. You are guaranteed quality and accurate transcripts when you outsource your projects to the firms. 

2. Quick Turnaround Time

Transcription companies have experienced staff and tools that they use for transcription. Therefore, their turnaround times are also quicker.

Most transcription firms meet their deadlines. Some even include a penalty clause in their contracts in case they fail to meet a deadline. By binding themselves to the penalty clauses, the firms are essentially promising to do all they can to ensure you get your work on time.

Outsourcing transcription work is the best option if you have a file that needs to be transcribed urgently.

3. Your Confidential Files Are Secure

When you have an in-house transcription team, your company secrets and confidential information may be exposed to the staff. Your company data may also fall into the hands of a disgruntled employee, or even get mishandled by staff members that have no business looking at such data.

By outsourcing your transcription work to a professional company, your confidential data will remain secure. Most transcription companies have in-house data protection policies and procedures. The companies also follow protocols such as ISO 27001 and CyberEssentials to ensure your files are safe. 

4. Saves You Money

One of the reasons why some companies opt to hire or train an in-house transcription team is to keep costs down. At face value, you may feel that having an in-house transcription team is cheaper compared to outsourcing. However, opting for the latter can actually save you money.

When you outsource a transcription project, you will be charged according to the number of hours of the files transcribed. With an in-house team, you’ll have to pay the transcriptionists as full-time employees, even on days they don’t transcribe any files. You also need to factor in employee benefits and other expenses related to hiring full-time staff.

Outsourcing also saves you time and money. By hiring a professional transcription services company, you free up your employees so that they can concentrate on important tasks that will affect your business bottom-line.
Finally, outsourcing means less work for your IT and HR departments. This means you will save money that you would have spent on training and managing staff.

Accurate transcripts are important for your business. When you consider all the benefits of outsourcing your transcription needs to a professional third-party, there is no reason why you should maintain an in-house transcription team in 2020.
 

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Beth Worthy

Beth Worthy

Beth Worthy is the President of GMR Transcription Services, Inc an Orange County, California based company that has been providing accurate and affordable transcription services since 2004. She has enjoyed success at GMR for almost ten years now and has helped the company grow. Within two years of Beth managing GMR Transcription, it had doubled in sales and was named one of the OC Business Journal’s fastest-growing private companies. Outside of work, she likes spending time with her husband and two kids.