Language Quality: Outsourcing Is the Best Way to Assess


Language Quality: Outsourcing Is the Best Way to Assess
Beth Worthy

Beth Worthy

10/27/2014

Whether you own a major firm or run a small one, the transcription business can be lucrative.

However, if you have multiple clients and are dealing with a variety of languages on a regular basis, you might feel a bit overwhelmed when it comes to your overall language quality.

Language-Barrier-Impact-In-Outsourcing-Business

The quality of your work is obviously a big factor in securing more work. If you’re unable to check the quality of your work because of volume, you may not know how well your company is doing. Over time, that could cause a loss of a variety of clients.

Hence, when you’re worried about quality, outsourcing could be the answer. There are also a variety of other benefits to outsourcing your transcription jobs.

Language BarriersMany people who work in the translation business speak multiple languages and are able to work on texts from around the world with relative ease. However, there are always languages that employees are going to be less familiar with, and in those cases, your transcription work could suffer.

Outsourcing can be particularly beneficial to an area where the primary language is the spoken one. Outsourcing might sound like tricky work, but the truth is that it can help you get better results on every transcription job, especially if your in-house staff isn't efficiently cutting it.

What about Tone and Style?Simply understanding the words on a page isn't enough to actually be good at transcription. That’s because the way a language is spoken and used in practice is often completely different than the way it is read by an outsider.

For example, if you speak American English, you know that there are all sorts of different dialects and slang terms that most of the population commonly uses. Imagine someone with no experience in speaking the language in the US trying to translate a true American tone and style.

It would be downright impossible, and that’s what happens when you are hiring transcribers that aren’t native speakers.

Get Latest News & Insights Sent Directly To Your Inbox

Subscribe Now

Beth Worthy

Beth Worthy

Beth Worthy is the Director of Operations for GMR Transcription Services, Inc an Orange County, California based company that has been providing accurate and affordable transcription services since 2004. She has enjoyed success at GMR for almost ten years now and has helped the company grow. Within two years of Beth managing GMR Transcription, it had doubled in sales and was named one of the OC Business Journal’s fastest-growing private companies. Outside of work, she likes spending time with her husband and two kids.