Does ZOHO Meeting Have a Transcription Service?

Does ZOHO Meeting Have a Transcription Service?
Beth Worthy

Beth Worthy


ZOHO is one of the most popular online business and workforce productivity tools. Over 250,000 companies in about 180 countries use the cloud-based software for its robust suite of integrated applications, from virtual conferencing and remote collaboration to customer relationship management. Suppose you’d like to link your Zoho workflows with external applications like email, social media, and third-party tools like Microsoft Office and Google Suite. In that case, the CRM provides the integration options necessary for this out-of-the-box.

You can also use Zoho transcription to transcribe your ZOHO meetings but it is AI-based, so will definitely lack the human touch. This article will discuss the best ZOHO meeting transcription service options for generating quality transcripts and also other available options in the market these days. 

What Does ZOHO Offer?

Besides its CRM software, ZOHO offers various business applications, such as accounting, human resources, email, and project management. The company has several online collaboration and communication tools, including the ZOHO Meeting platform for webinars and video conferencing. Other premium resources for business users include:

●    Data Analytics
●    Time tracking
●    Web building and hosting
●    Transcription service

Also Read: How Do I Get a Vimeo (Video) Transcript?

Why Is ZOHO in Demand?

ZOHO continues to attract rave reviews online, with many impressed users sharing their reasons for living with other big brands in the video conferencing scene. The rising demand for ZOHO business applications comes down to the following basic user preferences:

1. Affordability

ZOHO’s lower prices have endeared it to many users, including some customers with a few misgivings about certain technical aspects of the platform. It’s a money saver for many small businesses and startups with budget constraints.

2. Ease-Of-Use

ZOHO applications are highly intuitive and have simple user interfaces. Getting started is often a breeze, even for users with little technical know-how.

3. Multiple Built-in Products and Features

It is a cost-effective software option because it supports various business applications in one place. For example, CRM users can transcribe customer calls inside ZOHO.

4. Third-Party Integrations

You can seamlessly integrate ZOHO with external applications that better suit your scope and type of business functions. Such integrations allow you to streamline cross-platform workflows.   

5. Cloud-Based Storage

You can record your ZOHO meetings in the cloud for future review or transcription, a good option when you have limited hard drive storage.

What Are Some Limitations of ZOHO?

As with any virtual conferencing tool, the learning curve with ZOHO is always a little different for each new subscriber. Some notable issues that customers have raised about ZOHO Meetings are:

  • Signing up may be a bit complicated for new users, with a host of topics about downloading and using the mobile app, installing a plugin, etc
  • Audio quality isn’t always topnotch and can make meetings difficult for clients to follow from the beginning to the end
  • Zoho Meeting may not be as popular with all your clients as video conferencing alternatives like Zoom (for some business users, this can reduce the size of audiences during virtual meetings)

Also Read: How to Get Transcripts from Webex?

Why Is Human Transcription Better Than AI Transcription?

If you’re a ZOHO user, you can upload any video or audio file on the software and transcribe it using the built-in artificial intelligence-based tool. The service is also available for your recorded calls, whether outgoing or incoming. But if you’re looking for a high-quality transcript requiring minor edits, if any, you’re better off choosing human transcription services for your ZOHO meeting recordings.

Here’s why:

1. Trained Transcriptionists Produce Accurate Transcripts

AI often makes significant errors that can take more of your time and resources to fix. When working with low audio quality, your chances of auto-generating a perfect transcript drop further.

The good thing about a human-based transcription service is that real professionals carefully listen to your recording. With transcription tasks like speaker identification, deciphering non-verbal parts of speech, and picking out dialogue context, humans are way better than any advanced speech recognition software.

2. Excellent Familiarity With Accents and Dialects

Sometimes, when you host a ZOHO meeting, chances are that some of the attending clients will speak with a heavy accent or strange dialect. Such speakers are prone to mispronouncing English words, which AI tools often struggle to correct.

Human transcriptionists bring remarkable experience with different English accents and dialects. Even with the thickest accents, they can use their understanding of context to tell and type what the speaker in question intended to say.

3. Privacy

AI transcription is typically self-service, meaning you’re counting on software to protect any sensitive recordings you upload and transcribe online. But a human-based service can add a vital data protection component—confidentiality agreements between transcriptionists and clients.


If you’re looking for a cost-effective way to transcribe your ZOHO recordings, look no further than GMR Transcription Services, Inc. Our U.S.-based human transcriptionists boast unrivaled experience producing 99% accurate transcripts for ZOHO meetings and calls.

You’ll not need to rework or modify any of our manually-generated transcripts. You’ll always receive the final texts in top quality and ready-to-use format so you can refocus any transcript “editing time” and resources toward your core business responsibilities.

Moreover, our friendly staff will sign confidentiality contracts to keep your files private and confidential.

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Beth Worthy

Beth Worthy

Beth Worthy is the Cofounder & President of GMR Transcription Services, Inc., a California-based company that has been providing accurate and fast transcription services since 2004. She has enjoyed nearly ten years of success at GMR, playing a pivotal role in the company's growth. Under Beth's leadership, GMR Transcription doubled its sales within two years, earning recognition as one of the OC Business Journal's fastest-growing private companies. Outside of work, she enjoys spending time with her husband and two kids.