How Wireless Technology Delivers Value to Your Business

How Wireless Technology Delivers Value to Your Business
Beth Worthy

Beth Worthy


Being a manager or business owner means you will need to evaluate all forms of value in order to ensure core values are maintained. A somewhat complicated equation, business value can be measured by taking a look at customer service, job satisfaction, efficiency and productivity. While every business has a different standard of value, there is one thing that has become a necessity: wireless technology.

Wireless Technology

Carrying capability to areas where cable cannot reach, wireless is being widely adopted in the workplace. Customer service and employee productivity can be improved when wireless technology is used in the following ways:

  • Smartphones - Should an issue arise in the workplace, managers/employees can communicate through wireless-enabled smartphone devices. Between 2008 and 2009, smartphone sales increased by 24 percent, proving how this up-to-date gadget is trending. Email and mobile invoicing software can be utilized to make out-of-office duties a breeze, not a chore.

  • Wireless Computers - Most laptops and roaming devices are equipped with Wi-Fi, allowing workers to surf the web, research, email, and invoice from most locations. Wireless computers will help companies stay at the top of their game because work-related duties can be managed on the move and not just in the office.

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  • GPS - The Global Positioning System, otherwise known as GPS, is a navigation system based in space. It enables employees and customers to find particular business locations by connecting to WiFi with a GPS device.

  • Bluetooth - Bluetooth is often described as a complement to applications that function with a Wi-Fi connection. This short-range technology can be used to transfer data and documents to other devices, which ultimately reduces investment costs.

  • Applications - New smartphone applications are being invented all of the time, with the App Store currently featuring over 1.2 billion applications. When connected to Wi-Fi, customers can browse and buy products.

Improved responsiveness, better access to information, and increased mobility are three benefits associated with wireless technology. When properly utilized, it becomes easier for workers to work together more effectively and connect to the information they need without delays. What's more, wireless allows for enhanced guest access, which offers a value-added service.

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Beth Worthy

Beth Worthy

Beth Worthy is the Cofounder & President of GMR Transcription Services, Inc., a California-based company that has been providing accurate and fast transcription services since 2004. She has enjoyed nearly ten years of success at GMR, playing a pivotal role in the company's growth. Under Beth's leadership, GMR Transcription doubled its sales within two years, earning recognition as one of the OC Business Journal's fastest-growing private companies. Outside of work, she enjoys spending time with her husband and two kids.