Clients can request different forms of transcription. The transcriptions are largely the same but differ slightly in their formatting as well as the level of detail required.
For example, some clients may want verbatim transcription which means every sound in a conversation transcribed. This includes the spoken words, stutters and other sounds made.
Verbatim transcription refers to capturing every sound heard in an audio or video file. With verbatim transcription, everything said by the speakers is transcribed.
Therefore, apart from complete sentences, you will also capture laughs, stutters, false starts, giggles, and other sounds in your transcript. Non-speech sounds that may be heard in the file like slamming doors, ringing cellphones, barking dogs in the background also need to be transcribed.
Below is an example of verbatim transcription.
For transcriptionists, uh, it is important that, that, uh, transcriptionists should have the right gear to be successful (phone rings). To be successful in their careers (coughs).
If this level of detail is not needed in the transcript, a good option would be to transcribe modified verbatim. With modified verbatim, the transcriptionist will not only transcribe the audio or video file but also clean up any grammatical errors in the sentences spoken, remove filler words, and omit non-speech sounds.
Continuing with our example sentence above, the text would read as follows when transcribed in modified verbatim. Transcriptionists should have the right gear to be successful in their careers.
From the example above, it is clear that modified verbatim transcription makes a lot more sense than verbatim transcription. However, verbatim transcription also has its place and is useful in various contexts.
Here are some instances when it would be prudent to use verbatim transcription.
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Modified verbatim transcription is mainly used for business purposes. Companies or organizations that hold training seminars, lectures, meetings or interviews are mainly interested in the information passed by the speakers. For them, it makes sense to leave out repetitions, fillers, and false starts in the final transcripts Modified verbatim transcripts flow naturally and are easier to read.
As a business, the type of transcription you should request will depend on the information you want to be transcribed as well as where it will be used.
For audio or video content meant for your customers, you will want modified verbatim transcription. On the other hand, if you have confessions or other recordings that may have to be used for legal purposes, stick to verbatim transcription. This type of transcription services is also recommended when quoting a source for your work.