Below is a quick description of types of closed captioning transcription services that you may need:
Real-time captions are transcribed while listening to the broadcast material in real time. Transcriber can be either present in person or do it while listening to the broadcast over phone. Broadcast system can enable viewing of real-time captions. While GMR transcribers do their best to keep up with the speaker, error rates is higher than offline captions. GMR provides real-time captions.
Offline captioning is done after the recording for either web broadcast or planned later broadcast. The recording is uploaded in GMR’s secured server which is then transcribed by GMR’s US based expert transcribers. GMR guarantees 99% or higher accuracy for clear audio recording for offline closed captioning transcription.
Closed Captions and Open Captions
Viewer can turn-off closed captioning option whereas open captioning is built in the video and cannot be turned off.
Subtitle is similar to captions, but is generally done in different language than the recorded language. Subtitles are also synchronized with audio and video and displayed in a screen. Typical usage of sub-titles is movies, online training etc. GMR offers translation in over 30 different languages.
GMR can also highlight words for higher emphasis. This feature is frequently used for training videos and advertising videos. GMR can combine word highlighting with same language subtitles or second language subtitles, where the audio and subtitles are in different languages.
Different media players handle closed captions differently. GMR helps clients make closed captioning compatible with most media players.
Flash videos require Adobe’s tools to implement captions with Flash video. You can also use prebuilt Flash video players such as the JW FLV Player and Flowplayer which support captions.