Where is GMR Transcription Services located?
GMR Transcription Services is headquartered in the 2512 Chambers Road Suite 206 ,Tustin, CA 92780
What kind of work do you transcribe?
We handle all kinds of transcription work -- Interviews, dictations, business meetings, conference calls, focus groups, press briefings, lectures, legal deposition and other legal transcription needs, radio shows, video shows, panel discussions, sermons, seminars, etc. We do transcription work for professors, teachers, students, insurance professionals, financial professionals, doctors, psychiatrists, preachers, market researchers, corporate meetings, lawyers, and more.
Where are your transcribers located? Do you outsource your work to other countries?
GMR Transcription Services mostly use qualified transcribers in its panel who work from home. We have over 75 transcribers in our panel, located mostly in the USA. We do have some transcribers located in Canada, and a very few (mostly medical transcribers) in India.
What format of audio will you transcribe?
We will work with almost any format of audio! We prefer digital files simply because we send the audio files to transcribers through our secured website. If you have an audio file on a tape, then we will convert it into a digital file for a fee. Whatever your file format, we will help you get it transcribed.
Why are your prices so much lower than other transcription services?
We are constantly asked by our clients how we can charge up to 80% less than our competition for transcription services and still be in business. Below is the simple explanation:
First of all, we run a tight ship. We choose our promotions carefully and insure every advertising dollar pays for itself; we streamline our systems and billing processes; we also do not waste money on unnecessary things like fancy offices in ritzy buildings, expensive furniture, etc.
Secondly, we are straight-shooters. There are no tricks in what we do, just good, old-fashioned, reliable business principles. Quite often we are asked if we bait our customers with low-rates advertisement and then try to sell higher packages. Anyone who expects us to do that will be disappointed. Our prices are listed right on the website. There are no surprises.
Thirdly, we are looking for a long-term relationship and referrals from satisfied clients like you will be, so we do not need to gouge you like our competitors because they consider you a “one-time” client and intend to extort as much as they can get from you.
The end result is that we are a small but profitable company with a large number of satisfied clients, expects to be in business for many years to come. All of this, of course, is due to value-conscious customers like you. Please click on the below link to view our customer testimonials.
http://www.gmrtranscription.com/Testimonials.aspx
How do I know you’ll keep my sources confidential?
While no one can guarantee a 100% fool-proof system of keeping your files confidential, GMR Transcription Services has used several processes to help keep your files confidential. Below are some steps we take to ensure confidentiality:
- All our transcribers sign a binding non-disclosure agreement.
- We assign a file number to each audio, and transcribers use the file number as identification – they never know the client’s identity.
- We comply with HIPAA requirements.
How do you insure that my files are not hacked while sending to you?
You will FTP your audio files through our secured website.
Where do I mail physical audio tapes to you?
Send it directly to us at:
GMR Transcription Services
2512 Chambers Road,Suite 206, Tustin, CA 92780
Phone:714-202-9653 | 714-202-9653
How do I get started?
Go to www.gmrtranscription.com and register. There is a one-time $10 registration fee, which will be credited to your first job.
How do I pay for the transcription? How often do you bill me?
We do not ask for any payment up front. You will get a notification email when your transcripts are complete and ready for you to download. At that time, you can log into your account, pay for your transcripts with a credit card (Visa, Mastercard, and American Express accepted) and once payment is made, your transcripts will be emailed to you immediately. We ask that you pay for your transcripts within 3-5 days of them being completed.
Can you handle large projects?
We have a large pool of transcribers and another very large pool waiting to join our panel of transcribers. We can handle projects of any size. However, we may need some time to organize for transcription work of over 10 hours that requires a very short turnaround time.
Should I send you my originals?
We convert all audio tapes in digital form, and will send your original tape back. We advise that you make a copy of your master tapes just in case your tape gets lost or damaged in shipping. Also, please make certain to send, along with the media, a self-addressed, stamped envelope or package in order to return the media.