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Transcription service is the conversion of a spoken language source into written or printed form. A transcription service provider is one who converts the spoken word to type-written format. There are various companies which provide these services to their customers.
Quality and efficient transcription service is very much needed in many businesses and professions, whether it is medical, business or legal. It is not possible to type as fast as you speak. Even an experienced transcription service provider will have to listen four times before writing a clear one-to-one, good interview. A transcription service provider’s job is to punctuate the speech rightly, make a sense of what is said and use the homophones (words which sound similar but are spelt differently) correctly. Generally, the duration of a transcription is dependent more on the quality of the recording. If you want to include verbatim in your transcription, like ‘um’, ‘hmm’ and repeated phrases, the transcription process will take longer time. More important thing for any transcription service is editing, where grammar and all mispronounced words are corrected. To suit the need of the clients, they provide all kinds of transcriptions like medical, legal, business.
Of course, price is another consideration. It should be competitive. Quality, price within your budget and timely delivery - are the three basic things a god transcription service should provide to their clients. All works performed by highly skilled and experienced transcriptionists should again be reviewed, proofread and verified using the latest resources to ensure accuracy. To sum up, important services a transcriptionist provides are:
- Prompt service
- Confidentiality of all transcriptions
- Easy and customized billing
- Transcription of video, audio, and digital file
- Accurate typing
- Transcribe in any format.
Timely transcription service without compromising quality of work is the essence of all good transcription services. They provide solution that meets your needs and philosophy. These service providers will offer data in Word, Word perfect or any other format according to your needs. They can provide audio transcription services as well as digital transcription services. You can pre-define the format by giving them all the customization details and they will produce the document to your satisfaction.
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OUTSOURCING TRANSCRIPTION SERVICES
In its literal sense, outsourcing means sourcing from outside. Today, globalization and de-regulation has changed the face of business and companies and ‘outsourcing’ has come into common practice. Outsourcing speeds up business processes, reduces administration costs and improves efficiency.
More and more transcription companies are making use of outsourcing and technology to get competitive advantage over their rivals. By outsourcing, they can save 40% to 50% on US costs. There could be various reasons for a transcription company to outsource, like
- Heavy workload
- Lack of expertise, in a specific area
- To be able to reduce capital costs
- Lack of time,
- Increase service levels.
The transcription industry has undergone tremendous evolution because of the constant advances in communication and internet technology. Outsourcing any kind of transcription work has proved to be profitable and a safe option for the transcription industry. In U. S., the transcription business is growing at 15% each year. Some of this work is being outsourced overseas. The main reason for this is the cost advantage, due to cheap labor in developing countries and their low currency value as compared to US dollar.
Benefits of overseas outsourcing could be;
- 40% to 50% cost saving
- Reduction in investment risks
- Getting access to specialized skills
- Faster start up and development
- To overcome human resources crunch
It is now possible to have global development teams working round the clock handling critical projects. Their services include:
- Better communication facilities,
- Mature development processes.
- Well-integrated teams.
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