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Transcription Services


We've all watched a TV sitcom or a motion picture where the woman on the typewriter goes "rickety rickety" with her fingers while the proceedings go on by her side. That's transcription! To convert the spoken word into written matter is the simplest understanding of transcription.

Earlier a time consuming process; transcribing required a secretary to actually take down what was spoken which would then be converted to written text. Most often it meant several hours spent on re reading, understanding, recollecting what was and wasn't said before penning down anything. The faithful secretary was soon replaced by cassettes and tapes. The spoken word would be recorded on tapes from which a transcription would be made. The tape could be played back several times, from which it was easier for an individual to make a written document.

Tapes were then replaced by MP3 players with inbuilt recording capabilities. To use transcriptions one needs a few simple devices and some basic understanding.

Computer: We all have computers at home. A simple computer with no hi end attachments or peripherals will do just fine.

Recording device: A recording devise such like a cell phone / MP3 player is a necessity.

Word software / audio software: Make sure the computer has 'word processing software'. Software on which you can type what you hear from an audio recording is the first step in starting to transcribe. An example is Microsoft Word. Other than this your computer needs to have audio play back software. This means software that allows you to listen in over and over again, what was recorded on the MP3 player. Most computers come ready with software that allows audio playback. If not you can download one easily for free on the internet. Look for any free media player such as VLC.

Headset: A headset good enough to cut out any external noises that disturb you should do just fine. You need the headset to listen in on the recording. There are transcription headsets available to make your work easier. Opt for a device with a volume adjustment key on the cord. Remember you will be using the headset a lot, so get one which is light on the ears. Opt for a good value headset such as 'Koss DC/10' ($19). You may also settle for Lanier headsets (starting at $17) that you can easily buy off ebay.

Foot Pedal: You would need a foot pedal that allows you to control the speed of the speech you are transcribing. You'll be using your hands to type what you hear, the foot pedal allows you to start / stop the speech without your hands being disturbed! Foot Pedals from Infinity ($70) will do fine for you to start out. VPE foot pedals are recommended for those willing to spend a little more ($80).

Transcribing is an easy and fun way of taking down information, storing it and even sharing it. So step out and take down, store or share!

Transcription service is the conversion of a spoken language source into written or printed form. A transcription service provider is one who converts the spoken word to type-written format. There are various companies which provide these services to their customers.
 
Quality and efficient transcription service is very much needed in many businesses and professions, whether it is medical, business or legal. It is not possible to type as fast as you speak. Even an experienced transcription service provider will have to listen four times before writing a clear one-to-one, good interview. A transcription service provider’s job is to punctuate the speech correctly, make sense of what is said and use the homophones (words which sound similar but are spelled differently) correctly. Generally, the duration of a transcription is dependent more on the quality of the recording. If you want to include verbatim in your transcription, like ‘um’, ‘hmm’ and repeated phrases, the transcription process will take much longer. Most important for any transcription service is editing, where grammar and all mispronounced words are corrected. To suit the need of the clients, they provide all kinds of transcriptions like medical, legal, business.

Of course, price is another consideration. It should be competitive. Quality, price within your budget and timely delivery are the three basic things a good transcription service should provide to their clients. All works performed by highly skilled and experienced transcriptionists should again be reviewed, proofread and verified using the latest resources to ensure accuracy. To sum up, important services a transcriptionist provides are:

  • Prompt service
  • Confidentiality of all transcriptions
  • Easy and customized billing
  • Transcription of video, audio, and digital file
  • Accurate typing
  • Transcribe in any format.

Timely transcription service without compromising quality of work is the essence of all good transcription services. They provide a solution that meets your needs and philosophy. These service providers will offer data in Word, Word Perfect or any other format according to your needs. They can provide audio transcription services as well as digital transcription services. You can pre-define the format by giving them all the customization details and they will produce the document to your satisfaction.

 

 

Outsourcing Transcription Services


 
In its literal sense, outsourcing means sourcing from outside. Today, globalization and de-regulation has changed the face of business and companies and ‘outsourcing’ has come into common practice. Outsourcing speeds up business processes, reduces administration costs and improves efficiency.

More and more transcription companies are making use of outsourcing and technology to get competitive advantage over their rivals. By outsourcing, they can save 40% to 50% on US costs. There could be various reasons for a transcription company to outsource, like

  1. Heavy workload
  2. Lack of expertise in a specific area
  3. To be able to reduce capital costs
  4. Lack of time
  5. Increase service levels

The transcription industry has undergone tremendous evolution because of the constant advances in communication and internet technology. Outsourcing any kind of transcription work has proved to be profitable and a safe option for the transcription industry. In the US., transcription business is growing at 15% each year. Some of this work is being outsourced overseas. The main reason for this is the cost advantage due to cheap labor in developing countries and their low currency value as compared to US dollar.

Benefits of overseas outsourcing could be;

  1. 40% to 50% cost saving
  2. Reduction in investment risks
  3. Getting access to specialized skills
  4. Faster start up and development
  5. To overcome human resources crunch

It is now possible to have global development teams working around the clock handling critical projects. Their services include:

  1. Better communication facilities
  2. Mature development processes
  3. Well-integrated teams

 

Insurance Transcription

Insurance Transcription is all about transcribing activities related to insurance company. It includes the transcription of recorded statements, notes on investigations and probes, summary reports, theft/property damage report and insurance reports for property, casualty, holdings, assets etc

The crucial information concerning any loss of personal property due to accidents, fire or through acts of nature is essential to any insurance claim process. In this process, the insurance adjuster contacts claimants, witnesses and other involved members, obtains statements and carefully examines the facts to formulate a reasonable judgment.

Insurance adjusters also conduct a lot of interviews to verify the probe. These might be for worker’s compensation or accidents or homeowner’s claims. Mostly these interviews are done over telephone and are recorded. Many insurance adjusters also make a site visit to take witness’ statements, verify them with a third party and record the statements.

The nature of this industry demands each and every word needs to be transcribed for further use and reference. For example-Take the instance of any insured loss, your next step would be to claim for the insurance. The insurance adjuster would come and verify about your claim. He will try to negotiate on behalf of the insurance company over the amount to be paid to the claimant. If the claimant is not satisfied with the amount, he can approach the court. Again, if the adjuster suspects a fraud, he can refer the matter to the investigator.

At every step, insurance companies need a transcript of recorded statements from claimants, defendants and witnesses. That’s why, all the interviews and statements relating to insurance should be recorded well to get a clear and accurate transcript.

We, at GMR Transcription, provide two types of insurance transcription.

  • Strict verbatim- It’s all about transcribing every single word and utterance in the recording including all false starts like um, uh etc
  • Intelligent verbatim- This eliminates the unnecessary words which are not relevant to the subject matter.
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